Call Center Recruitment
We help you with the patient recruitment and retention process, with over 100 completed clinical studies, from screening to last visits and follow ups.
Contact us
CLIPS recruitment call center, utilizes the most up-to-date technologies available to the industry to expedite enrollment timelines; as outsourced organization we offers a fully-customizable service that can be implemented with any research program that can be used for any patient population nearly anywhere on the globe.
We could adapt to the needs of our clients and be in permanent contact with your patient recruitment and retention unit, our agents are of exclusive use for each recruitment campaign.
- HIPAA training
- Colombia based with 24/7 international reach
- Multilingual (English, Spanish,French) to screen/recruit for Ethnobridging studies
- Capable of conducting patient pre-screening and patient scheduling
- Service customizable for any protocol
- 100% accurate data collection from calls
- Recruitment and retention for Phase I-IV studies
DOCUMENTS AND BROCHURES
Clips Call Center BrochureOur key job functions include:
Patient Recuitment
We help you with the patient recruitment process and enrollment satisfaction with minimal financial risk for you.
Our patient recruitment services can cover the following activities:
- Marketing and social media campaigns.
- Text message strategy.
- Call center services, including transfer call to the sites.
- Referrals programs.
- Appointment scheduling.
- Appointment Reminders.
- Reporting.
- Telehealth
Patient Retention
We support and helps you establish and maintain strong relationships with patients throughout the study.
Our patient retention services can cover the following activities:
- Appointments reminder.
- Patient education and support materials in native language.
- Study-related material and newsletters.
- Pre-visit instructions.
- Dosing Reminders.
- Reminders patient diaries and interviews to capture patient information.
Medical Services
Medical Office Answering Services.
We can answer calls for different medical institutions, to assist their callers with problem situations, page medical professionals, when necessary and take routine messages for their administrative personnel.
Physician Answering Services
We automates the necessary patient follow-up prior to a scheduled appointment through an appointment reminder service that can be administered via live voice, email and text reminders.